Monday - Friday 9:00am - 5:00pm All prize winners are required to sign a winner release form before you can claim your prize. When you won, you should have received an email from KKBQFM@your-favorite-station.com with a link to electronically sign that form. If your prize requires to be picked up at our office, please schedule a date/time to pick it up with Kelly Mann at Kelly.Mann@cmg.com or call 713-963-1221. Office hours are Monday-Friday 9am-5pm, and closed on most major holidays.